Last updated: August 2026
At Official Summit Wellness, we want your premium hemp-derived products to arrive quickly, discreetly, and in perfect condition. This Shipping Policy explains how order processing, minimums, shipping costs, and delivery work when you shop with us.
Order minimum
A $150 minimum order is required to complete checkout. If your cart subtotal is below $150, checkout will be temporarily unavailable and an on-site notice will let you know how much more you need to add. This minimum helps us maintain premium fulfillment standards and consistent service on every order.
Free shipping at $250 and above
We are pleased to offer free standard shipping on all orders of $250 or more. As you shop, your cart and checkout will display a progress message showing how close you are to unlocking free shipping. Orders below the free-shipping threshold are charged standard shipping rates calculated at checkout based on destination.
Order processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. During promotions or peak periods, processing may take slightly longer, and we appreciate your patience.
Shipping destinations
We currently focus on serving customers in the United States, with select availability in Canada where hemp-derived products are permitted. Because regulations differ by location, we may be unable to ship certain products to some states or provinces. If a product cannot be shipped to your address, you will be notified before your order is finalized.
Delivery times
- Standard shipping: Estimated 3–7 business days after processing.
- Expedited options: When available, expedited methods and estimated timelines are shown at checkout.
Delivery estimates are provided by our carriers and are not guaranteed. Weather, carrier delays, and other factors outside our control may affect delivery times.
Tracking your order
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package to your door. Please allow up to 24 hours for tracking details to update after you receive your notification.
Shipping issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible so we can help resolve the issue. We recommend inspecting your order upon arrival and reaching out promptly with your order number and any relevant photos.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately and we will do our best to update it before the order ships.